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We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
Region / Function: North America / Sales
Location: North America (remote)
Reports To: Sr Manager / Director, Sales Intelligence & Insights
Job Summary:
This role is a vital role of the North American organization. This role will help shape the development, prioritization, and delivery of the US Pest team's long-term plan by leveraging data architecture and analysis to develop best-of-breed insights and recommendations that drive revenue and profit growth.
As a member of the Sales Intelligence & Insights team, this role will work closely with sales leadership to proactively develop & scale both existing & new ongoing tracking, quantitative projects, & self-serve tools from end to end. This role will serve as the owner and "source of truth" for all sales and business intelligence for its designated sales category/categories (Inside Sales, Field Sales, National Accounts, and/or Route 1 Sales). It will require strong collaboration, alignment with market-level and category leadership, and significant knowledge of sales strategies, company services, pricing, and customer acquisition/retention.
Key Performance Indicators:
Development, rollout, and maintenance of required harmonized dashboards or specific sales category (RNA & TMX)
Create processes of checks and balances to ensure accurate data is delivered to stakeholders alignment with data governance definitions
Identify strategic opportunities to drive new sales through analysis and develop long-lasting, data-driven solutions
Identify opportunities to improve workforce planning
Ad hoc reporting and analysis including strategic summaries and recommendations based on research and data to drive high-impact results to senior leadership
Train, retain, and manage 1-2 data analysts, strategists, and/or developers
Comprehensive, expert understanding of sales category/categories including:
Top Services & Products at the market level
Sales & Revenue Targets
Conversion & Win Rates
Customer journey (prospect to revenue)
Salesperson strategy (prospect to completed sale)
Principal Duties and Responsibilities:
Category Reporting & Analysis:
Proactively identify intelligence needs throughout designated sales category/categories including workforce planning
Design, develop, & deliver new comprehensive dashboards using advanced methods of combining charts, maps, timelines, and infographics that can communicate technical information to non-technical audiences
Track and report against key corporate and sales initiative and KPIs
Maintenance & Optimization:
Monitor, improve, and/or consolidate current data tools to support business growth
Proactively identify strategic opportunities to drive new sales through analysis and develop long-lasting, data-driven solutions
Manage multiple large, complex data projects from end to end that often have cross-functional dependencies
Governance & Accuracy:
Create processes of checks and balances to ensure accurate data is delivered to stakeholders alignment with data governance definitions
Assists in writing complex business rules to provide additional reporting capabilities
Collaboration:
Collaborate with business teams, leadership, and end consumers to manage scope and drive priorities
Train, retain, and manage 1-2 data analysts, strategists, and/or developers
Key Relationships:
Sales Leadership
Operations Leadership
Market-level Director's of Finance
IT; Specifically BI
Cross-functional areas including IT, Transformation, Finance, HR, Product, and Marketing
Required Experience:
2+ years experience managing a team
5+ years data/analytical experience including 2+ years sales and financial, compensation, and/or large budget management
Required Leadership Traits and Characteristics:
Strong leadership skills
Strong project management skills
Strong understanding of data governance and quality control
Strong presentation, verbal and written skills are a must due to participation in communications with senior management and the broader organization
Experience harmonizing data across multiple systems
Ability to build trusted partnerships and influence others throughout the organization
Strong understanding of sales and marketing growth tactics
Advanced reporting tool development
Ability to understand systems, issues, and limitations and identify solutions
Self-driven and independent
Formal Education, Qualifications or Training:
Bachelor's degree in business analytics, statistics, sales/marketing, or related field - Required
Master's degree - Preferred
Internal OS (iRIS, PestPac, Anaplan, WDS, etc.) experience or knowledge - Preferred
Other technologies (Qlik, Big Query) - Preferred
Physical Demands and Working Conditions:
The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel expectations: 25%
Incumbent must be prepared to:
- Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
- Sitting for long periods of time while using office equipment such as computers, phones and etc.
- Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
- Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.
- Must successfully meet pre-employment background screen
Incumbent is required to have:
- Close visual acuity to perform detail-oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm's reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.
Incumbent will be subject to:
- Inside working conditions: The change of building environment such as with or without air conditioning and heating.
Why Choose Rentokil ?
A career with Rentokil can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what Rentokil has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click to read more about our Total Rewards Program which includes:
Professional and Personal Growth
Multiple avenues to grow your career
Rentokil Terminix is a Drug Free workplace
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Savings and Retirement
401(k) retirement plan with company-matching contributions
Work-Life Balance
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities.
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We are Proudly an Equal Opportunity Employer! EOE AA M/F/Vet/Disability Link to Federal employment poster: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf